Why Is It So Hard to Get a Rolex from an Authorized Dealer?
Published on May 20, 2025
If you've recently walked into a Rolex boutique hoping to buy a brand-new Submariner, Daytona, or GMT-Master II, chances are you were met with polite smiles — and empty display cases. You're not alone. Getting a Rolex from an Authorized Dealer (AD) has become something of a unicorn hunt in recent years. But why is it so difficult?
1. Supply Is Lower Than Demand — By Design
Rolex is famously secretive about production numbers, but it's no secret that they intentionally keep supply below global demand. This scarcity creates prestige and keeps prices strong in both retail and resale markets. The result? Fewer watches reach store shelves, and those that do are often pre-allocated to VIP customers.
2. Waitlists Can Stretch for Years
Many ADs operate on a "wish list" or "client list" system, rather than a traditional first-come, first-served waitlist. In reality, getting on that list and actually receiving a watch often depends on your history with the store. Have you bought jewelry or lesser-known models before? Have you built a relationship with a sales associate? If not, you might be waiting a long time.
3. The Rise of the Flipper
Because certain Rolex models can be resold for double (or more) the retail price, many buyers attempt to "flip" their watches immediately after purchase. To combat this, ADs scrutinize new customers, looking for red flags that suggest someone might be buying just to resell. This makes it even harder for genuine enthusiasts to get their first watch.
4. Building a Relationship with a Dealer Helps — But Takes Time
Authorized Dealers often prioritize long-time clients or customers who have made multiple purchases. While some criticize this as unfair gatekeeping, others view it as a reward system for brand loyalty. Still, for someone new to the hobby, it can feel like a steep hill to climb just to get a date on a Datejust.
5. What Can You Do?
- Be patient. If you're set on buying at retail, prepare to wait and build a relationship with your AD.
- Consider less-hyped models. Not all Rolexes are impossible to get — models like the Oyster Perpetual or Explorer may have shorter wait times.
- Buy what you love. Don’t buy just to "get in the system." Buy pieces you genuinely enjoy.
- Research trusted secondary markets. While prices are higher, it may be the only way to skip the wait (just make sure you’re buying from a reputable source).