Privacy Policy

Who We Are

This privacy policy applies to Wristcomp LTD. For any privacy-related questions, please contact us at [email protected]. Additional contact information is available on our website.

Purpose of This Policy

This policy explains how we collect your personal information through our website. By using our service, you agree to this policy. This policy generally covers information provided directly to us. If you provide personal information to third parties, such as payment providers or other websites, please review their respective privacy policies.

Policy Changes

This policy may be updated periodically. Please review it each time you visit our website. Your continued use of our site after the effective date of any changes signifies your agreement to the updated policy.

Information We Collect

• We collect information you provide or upload to our service, including:
  • Your name and contact details.
  • Details of your transactions on our service.
  • Contact information or other details you provide for newsletters or marketing purposes.
  • Your communications with us.
• We also collect automated information about your use of our service, such as:
  • Your IP address.
  • Browser type and version.
  • Device information (type, identifier, operating system, platform, mobile network data).
  • A unique reference number linked to your data on our system.
  • Login details.
  • The referral site from which you accessed our service.
  • Details of your activity with date/time stamps, including pages visited and searches/transactions.
• Additionally, we may receive limited billing information from our payment provider for verification purposes (e.g., your name, email address, and billing address).

Reasons for Collecting Information

• Contractual Necessity: To take steps at your request to enter into or perform a contract with you, such as sending service messages, processing payments, and fulfilling orders. This applies to initial inquiries and contact/transaction details.
• Legitimate Interests: To manage and improve our service, including tracking usage patterns and preventing or detecting fraud or abuse. This applies to automated usage data.
• Consent: For contact or other information you provide for newsletters or marketing. You can withdraw your consent at any time by following instructions on our service or by emailing us at the address provided above.
• Referral Programs: If you provide someone else's email address for a "Refer A Friend" offer, we will use it to send a referral message and delete it within six months.

Data Retention

• We retain your personal information for 12 months or until your account is closed, whichever comes first. You can close your account by emailing us at the address provided.
• We may retain some information for longer (typically up to six years) if required for legal, regulatory, or tax reasons, to resolve disputes, prevent fraud or abuse, and/or enforce our terms and conditions.
• Information used solely for newsletters or marketing will be kept until you opt out of receiving such messages.

Information Sharing

• Service Providers: Companies that provide services to us, such as delivery companies, website hosts, payment providers, communication services, website monitoring services, and e-commerce, analytics, and other IT service providers.
• Law Enforcement: Authorities to assist with fraud and abuse prevention and/or to comply with legal requirements.
• Insurers and Professional Advisers: In connection with our insurance coverage or to handle legal claims.
• Potential Buyers: As reasonably necessary in the event of an actual or proposed sale, merger, or business combination involving all or the relevant part of our business.

International Data Transfers

• Your personal information collected by us is stored within the EU and is not transferred to any third countries, except as follows:
• Your personal information may be transferred to the US by companies certified under the EU-US Privacy Shield Framework, which provides safeguards for your data. This includes Google (analytics), Facebook (advertising), Mailchimp, and Mandrill (email delivery).

Cookies

• We and/or other companies use cookies and other tracking technologies on our website. Cookies are small files sent to your web browser that help websites function efficiently and provide information to website owners or others. Some are temporary "session" cookies that expire when you close your browser, while others are persistent cookies that remain for a longer duration. For more information on cookies, including how to block and delete them using your browser, click here. Please note that rejecting cookies may limit our site's functionality.
• Companies that provide services to us also place cookies. Some of these cookies (e.g., from Google) may send certain information, such as your IP address and the web address of the page you are visiting, to the respective company. Below is a summary of the types of cookies used, who places them, and where you can find more information and opt-out options (where available):
  • Analytics Cookies: These cookies identify and count website visitors and provide insights into visit duration, navigation paths, and referral sources. This information helps us improve our website's performance. These cookies are provided by Google Analytics.
  • Advertising Cookies: These cookies personalize ads on this or other sites based on your use of our site, measure ad effectiveness (e.g., click-through rates, conversions), and prevent repetitive ad displays. These cookies are provided by Google and Facebook.
  • Payment Provider Cookies: Our payment provider, Viva Wallet, may place cookies if you use their payment services on our site.

Your Rights

• Subject to legal requirements, you have the right to:
  • Request access to your personal information.
  • Rectify inaccuracies in your data.
  • Request deletion or restriction of your data in certain circumstances.
  • Exercise "data portability."
  • Withdraw any consent you have given (e.g., for marketing).
  • Object to the use of your personal information in certain circumstances.
• If you have a complaint about how we handle your personal information, please contact us via the email address provided above. If you are not satisfied with our response or believe we are not handling your information in accordance with the law, you have the right to complain to the Information Commissioner’s Office (ICO). For more information about your rights, visit the ICO’s website.